Returns / Cancellation Policy / Exchanges

We hope you are delighted with your purchase, but in case you are not, you have a maximum of 30 calendar days to return the
you are not, you have a maximum period of 30 calendar days for the return from the reception of the order and the products must be intact and in perfect condition with their labels.

Size exchanges or exchanges for another product are free of charge. Please contact us at hello@fromsunwithlove.com or reply to any of the e-mails we have sent you with your purchase. We will send you a courier with the new size to whom you would deliver the garment to be exchanged.

If you buy under the “Free Shipping” offer, the exchanges will not be free of charge and the customer will have to pay the shipping costs.

If you cancel the purchase, for any reason beyond our control, you will have to pay the return shipping costs. You can also send us an e-mail to hello@fromsunwithlove.com indicating that you wish to receive a refund.

If the garment is defective, there will be no charge for the return of the garment.

To avoid unnecessary returns you have a size chart to choose the right size for you. However, if you have any questions you can write to us at hello@fromsunwithlove.com.

The refund will be processed within ten days of receipt and verification of the item. Reimbursement will be made using your usual payment method.